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DTSTART:20180308T140000Z
DTEND:20180308T210000Z
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SUMMARY:Customer Service 101
DESCRIPTION:Learn how to deliver the outstanding customer service that makes your job easier and keeps your customers coming back for more. In this course\, we'll look at your various types of customers and explore how to build their loyalty by meeting their most basic needs.  Topics to be discussed include hiring and retaining personnel for effective customer service\, quality communications\, building a customer-driven culture\, common customer service pitfalls\, and handling those people who are most demanding.
X-ALT-DESC;FMTTYPE=text/html:Learn how to deliver the outstanding customer service that makes your job easier and keeps your customers coming back for more. In this course\, we&#39\;ll look at your various types of customers and explore how to build their loyalty by meeting their most basic needs.&nbsp\; Topics to be discussed include hiring and retaining personnel for effective customer service\, quality communications\, building a customer-driven culture\, common customer service pitfalls\, and handling those people who are most demanding.&nbsp\;
LOCATION:UNG Professional & Continuing Education 25 Schultz Avenue Dahlonega\, GA 30533
UID:e.69.46086
SEQUENCE:3
DTSTAMP:20260405T141149Z
URL:http://members.dlcchamber.org/events/details/customer-service-101-46086
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